Case Study
Indian Shoe Manufacturer Finds CipherLab RK Handheld Devices a Much Better, More Comfortable Fit
Searching for a superior user experience and faster customer service response than its existing handheld device supplier could deliver, a renowned Indian shoe manufacturer switched to CipherLab RK95 and RK25 for warehousing operations.
Headquartered in India, the world renowned footwear manufacturer now deploys CipherLab RK95 and RK25 in its warehouses to optimize operations. The company serves more than 1 million customers per day, employs over 30,000 people, operates more than 5,300 shops, and manages 23 production facilities. With a retail presence in over 70 countries across the five continents, it has five factories and two tanneries in India alone.
The footwear company had encountered several drawbacks with the previous handheld devices they’d been using for WMS and PI audit purposes. Reported incidents had included display screens that were too small and easily damaged, fragile pistol grips that were hard to depress and non-removable batteries. The company decided to search out replacement products with a top requirement list that featured larger, more robust screens, better and sturdier ergonomic design, quick service support and superior, efficient mobile device management solutions.
Their search led them to them to two CipherLab models designed specifically for the warehousing environment – the RK95 and RK25 – both of which the company quickly deployed.
The RK95 is an industrial mobile computer, a powerful handheld terminal that steps up the data collection game in warehouse environments. It provides users multiple keypad options and intensive scanning usage with versatile reader options. It not only fulfils traditional users’ legacy warehouse applications but also offers new applications for both indoor to outdoor use.
The RK25 is perfect for environments that require a big volume of data collection and entry, such as retailing, light warehousing and field mobility. It is equipped with numeric keypads to fulfil diverse user behaviours, especially for those who are used to non-visual data entry operation, working in rugged outdoor conditions, and need custom configured buttons.
Aside from the aforementioned hardware solutions, CipherLab provides the best options to users to help them efficiently manage the devices that they buy and invest in. These solutions make any device management personnel’s life a lot easier. For example, its OTA upgrade mechanism provides considerable convenience, and ReMoCloud ensures easier device manageability across multiple locations.
Kemtek distributes and supports both CipherLab handheld models featured above. For more product details, click on RK25 and RK95